We have made a video that shows how to clear your app data. If you get restarts when trying to launch the app, you sometimes need to clear the data and log in again. Note that you lose your favourites and watch history unless you have made a backup beforehand.
In this video we also show how to factory-reset TX3 and TX6 boxes and reinstall the app.
- 0:00–1:05 — How to clear data in the app
- 1:06–1:43 — How to do a factory reset
- 1:45–5:03 — How to install NextGen via Chrome